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Sump and ejector pumps

Two pumps in the basement, two different jobs

Both live below the floor and both fail at the worst time. They are not the same pump.

  • Sump pump

    Moves groundwater out of a pit under the floor and away from the house. It runs hardest at spring thaw and after a big rain.

    • The float and the switch it trips

    • The check valve in the discharge line

    • A battery backup for power cuts

  • Sewage ejector pump

    Lifts waste from a basement bathroom or laundry up to the sewer or septic line. It sits in a sealed basin with a vent.

    • The sealed lid and the vent pipe

    • The float, which can hang up on the wall

    • A smell from the basin means a lid or vent problem

Do this first

Test your sump pump before the thaw

Five steps. Ten minutes. You need a bucket.

  1. 01

    Step 1: Look in the pit

    Take off the lid. The pit should hold a little water or none, and the pump should sit upright, not tilted against the wall.

  2. 02

    Step 2: Lift the float

    Raise it by hand. The pump should start. If it doesn't, check that the plug is in a working outlet.

  3. 03

    Step 3: Pour in a bucket of water

    The float rises, the pump starts, the water drops and the pump shuts off. That is the whole cycle.

  4. 04

    Step 4: Watch the discharge

    Outside, water should leave the pipe and run away from the house, not back toward it.

  5. 05

    Step 5: If anything is off, call

    A pump that hums without moving water, a float that sticks or a pit that doesn't empty is cheaper to fix before the thaw.

An empty unfinished basement with block walls and exposed wooden joists

Sump and ejector questions

What is a check valve, and why does the pump have one?

It keeps the water in the discharge pipe from falling back into the pit when the pump stops. A failed check valve makes the pump cycle and wears it out.

My ejector basin smells. What is wrong?

A loose lid, a dry vent or a cracked seal. The basin is sealed so sewer gas stays out of the house. Don't live with the smell; call us.

Do I need a battery backup for my sump pump?

If the power goes out when the ground is wet, a pump without a backup stops. A backup is worth having in a basement with finished rooms or stored belongings. It runs for hours, not days, so we size it to your pit and your pump.

Can I pour the sump discharge onto my neighbor's land?

No. Water has to leave your property and go to a place that can take it. We can walk the line and tell you where it ends up.

A pump that hums and does not move water

Call before the thaw, not after. We test the pump, the float and the check valve and tell you what we find.